Introduction to Employee Engagement
- Anonymous Pulse Survey
- Analytics Dashboard for HR Administrators
- Administrative Settings & Options
The Pulse Survey can be sent to employees regularly, configurable by the company, but typically best sent every 2 to 3 weeks. Employees will be invited to complete the survey via an email notification. The survey will take less than 5 minutes to complete and will ask a series of rating scale-type questions. The specific questions vary from survey to survey and, over time, help complete a picture of the factors contributing to employee engagement and satisfaction.
Please note: The answers to the survey are anonymous, and HR administrators have no mechanism within PerformYard to see the results of a named employee's responses.
The Analytics Dashboard allows HR administrators to analyze the results of the pulse surveys and visualize the data from various perspectives, ranging from overall company satisfaction to the ability to drill down to specific engagement factors for certain cohorts of employees. The dashboard offers several pages allowing administrators to drill down to detailed views from an overview page of company-wide employee view of satisfaction and engagement. You can access the employee engagement analytics dashboard from the PerformYard top-level menu.
The overview page of the engagement dashboard provides a company-wide view of overall employee satisfaction and engagement for the selected period. The Overall Satisfaction is calculated as the average of the individual satisfaction and engagement factors for the period. These factors are calculated based on employees' answers to the pulse survey questions. You can learn more about the overview page here.
Factors Drill-down Page
The employee engagement module measures employees' satisfaction across seven factors of satisfaction and engagement, including employees' perspectives on Role, Leadership, Trust, Opportunity, Organization, Management, and Fit. The various questions from the pulse survey contribute to the score of individual factors. You can learn more about the Factors drill-down page here.
Cohorts Drill-down Page
In addition to viewing company-wide analytics about all employees of a company or organization, it is possible to analyze satisfaction and engagement data for groups of employees called Cohorts. For example, a company might create a Cohort representing employees from a particular region or employees with a specific tenure (greater than one year, less than 90 days, etc.) The cohorts page provides the ability to compare cohorts to one another and to company-wide results.
Please note that dashboard charts will not display results for a cohort, factor, or month if fewer than three unique respondents contribute answers to that question or factor to ensure the anonymity of survey takers.
eNPS Drill-down Page
The eNPS page offers the ability to drill down into the details of the company-wide eNPS results. eNPS measures the likelihood of an employee recommending your company or organization to others (for employment.) The score is calculated as the difference between the percentage of employees viewed as promoters and those considered detractors. A positive eNPS score shows that the company has more promoters than detractors. The Overview page displays the overall eNPS score across employees. You can learn more about eNPS here.
Questions Drill-down Page
The Questions page offers the ability to drill down into the answers to specific questions and look at these answers by employee cohort or overall for the company.
Administrative Settings & Options
The Administrative Settings & Options page is found under the PerformYard administration area. The administration options offer the ability to control the frequency of the pulse survey and the definition of employee cohorts. You can learn more about administrative options here.
Factors of Satisfaction & Engagement
A complete list of the current engagement factors and questions can be found here.
Satisfaction & Engagement Question Collection
The complete list of currently available questions can be found here.