Analyzing Survey Results (admin)

Survey Results

The Results tab contains all of the information about your survey's progress and participant responses. From this tab, you can also close or delete the survey, adjust its schedule, or copy it as a template. For more detailed guidance on those actions, see the articles for creating and editing surveys.

Survey Overview

Once a survey is published, details about the survey schedule, the number of participant submissions, and the percentage of questions answered will become available. These metrics will update in real time as responses are received. Please note that when a survey is still in Draft status, the overview information will be limited.

  • Current Survey Period - The display of the current survey period varies based on the survey's status and setup. For Scheduled or Open surveys without a defined end date, the interface shows the number of days the survey has been open. For surveys with an end date, it shows the number of days remaining until the survey closes. This data will update daily for Open surveys. Once a survey has a Closed status, the display shows the total number of days the survey was active.
  • Participant Submission - This section updates dynamically as each participant submits a response.
  • Questions Answered - This metric reflects the percentage of total survey questions that have been answered by survey participants. It updates in real time as responses are received.

Viewing Survey Results 

Summary View

Below the overview section, users can toggle between two views to analyze their survey results in greater detail. The Summary view (default) shows an aggregate overview of how participants responded to each rating scale and multiple choice question included in the survey. To view the responses received for a specific question, click the top response information for the desired question row. The expanded row will only show submitted answers by default, but users can view the options that were available to choose from by clicking View All Options. The Summary view supports searching by question text and sorting by question type, question title, and quantity of responses received. 

Responses View

The Responses view offers a participant-by-participant breakdown, showing each individual's answers to the survey. This view supports searching by survey participant and sorting by submission date/time.


In the top right corner of both views, users can download a detailed report and a summary report of their survey results: 

  1. Click the action menu in the top right corner of the Questions Table.
  2. Select the desired format (Summary CSV or Participant CSV).
  3. Once downloaded, open the file to your Summary CSV or Participant CSV (please note the Submitted On column in the Participant CSV is based on the company's timezone settings). 

For users with a PerformYard Enterprise account, an additional button will display to generate AI insights on your survey results. For more information about generating survey insights, click here.