Ask PerformYard Settings and Options (admin)

Introduction

If you are on a PerformYard Premium (formerly Enterprise) account, as an administrator, you have the ability to tailor Ask PerformYard to your organization's needs. You can configure key settings, including enabling or disabling specific Ask PerformYard features like Ask HR.This feature is available in your administration settings under Ask PerformYard.

Disclaimer: Ask PerformYard uses artificial intelligence to generate answers to employee questions. While it aims to provide concise and accurate responses, they may not always capture all nuances or context from the original company resources. Please consult company resources alongside any generated responses to ensure proper interpretation and decision-making.

Enable Ask HR

Ask HR is a feature within Ask PerformYard that enables your organization to provide instant, accurate answers to common employee questions using your company's own resources. HR admins can build a custom knowledge base by uploading company document, such as policies, procedures, handbooks, and guidelines. When employees ask Ask PerformYard a question, the assistant searches this knowledge base to provide relevant, context-aware answers drawn directly from your organization's materials. This feature aims to help reduce the volume of repetitive HR inquiries while ensuring employees get fast, reliable information when they need it. Ask HR intelligently parses uploaded PDF documents and retrieves the most relevant information to answer each question accurately.

Administrators can enable or disable Ask HR for the entire organization based on team needs or company policies. When disabled, all users, including admins, managers, and employees, will be unable to access answers from company resources through Ask PerformYard.